1. Order Processing

• Orders typically processed within 1–3 business days

• Peak seasons may extend processing slightly

2. Estimated Delivery

• USA & Canada: 6–14 business days

• Europe: 7–16 business days

• Australia & New Zealand: 8–18 business days

• Other regions: 10–22 business days

Delivery times may vary due to customs, weather, or shipping delays.

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3. Tracking

• Tracking provided via email once shipped

• Updates may take 24–48 hours to appear

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4. Customs & Duties

International shipments may be subject to import taxes or customs fees, which are the responsibility of the customer.

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5. Lost or Incorrect Deliveries

• Ensure accurate address entry at checkout

• Contact service@waywind.shop for lost or delayed orders

• Assistance will be provided for carrier investigations or replacements